Delivery and Payment

Payment Forms

  1. The prices on the Store’s Website posted next to a given Goods are gross prices and do not include information regarding delivery costs and any other costs that the customer will be required to pay in connection with the sales contract, which the customer will be informed about when selecting the delivery method and placing the order. The Customer may choose the following forms of payment for the ordered Goods:
    1. bank transfer to the Seller’s bank account (in this case, the execution of the order will begin after the Seller sends the Customer a confirmation of acceptance of the order and after the receipt of funds in the Seller’s bank account);
    2. payment card or bank transfer through an external payment system PayU, operated by the company PayU S.A. based in Poznan (in this case, order processing will begin after the Seller sends the Customer a confirmation of order acceptance and after receiving information from the PayU system about the positive completion of the conducted payment).
  2. The customer should make payment for the order in the amount of the concluded Sales Agreement within 7 Business Days.
  3. If the Customer fails to make payment within the time limit referred to in §5 paragraph 2 of the Regulations, the Seller will withdraw from the Sales Contract.
  4. The seller will send to the customer on a durable medium a statement of withdrawal from the contract pursuant to Art. 491 of the Civil Code.

Shipping of goods

  1. The Seller shall carry out Delivery in the territory of the Republic of Poland.
  2. The Seller is obliged to deliver the Goods in accordance with the Sales Agreement.
  3. The Seller shall post on the Store’s Website information about the number of Business Days required for Delivery and processing of the order.
  4. The Delivery and processing time indicated on the Store’s Website is calculated in Business Days.
  5. The ordered Goods are delivered to the Customer via the Supplier to the address indicated in the order form, or to the address of the parcel machine selected by the Customer at the time of order placement.
  6. On the day the Goods are shipped to the Customer, information confirming the shipment by the Seller is forwarded to the Customer’s e-mail address.
  7. The customer is obliged to examine the delivered shipment at the time and in the manner usual for shipments of the type in question. If the shipment is found to be damaged or defective, the Customer has the right to request that an employee of the Supplier write a proper protocol.
  8. The customer is not allowed to pick up the ordered Goods in person.
  9. The Seller, in accordance with the Customer’s will, shall attach to the shipment being delivered either a receipt or a VAT invoice covering the delivered Goods. In order to receive a VAT invoice, the customer should declare at the time of purchase that he is purchasing the Goods as an Entrepreneur (taxpayer). Declaration of the above declaration is made by checking the appropriate box in the order form, before sending the order to the Seller.
  10. In the event of the Customer’s absence at the address specified by the Customer, given when placing the order as the Delivery address, the Supplier’s employee will leave an advice note or attempt to contact the Customer by telephone to arrange a time when the Customer will be present. If the ordered Goods are returned to the Online Store by the Supplier, the Seller will contact the Customer by e-mail or telephone, setting again with the Customer the date and cost of Delivery.